Mastering Communication in Sales – You Have to Listen, Too
In my consulting practice, I never talk about the salesperson’s speaking ability-I always refer to their communication skills. Communication is a two-party, two-action process. In sales communication...
View ArticleIs Business Communication Secure?
It’s round 2 in this fight, and it looks like the internet might lose it. That’s right, SOPA (Stop Online Piracy Act) is back with vengeance in its new and more lethal form, CISPA (Cyber Intelligence...
View ArticleShould your businesses use Instant Messaging?
Instant Messaging first came to prominence in the mid 1990’s, pushed by companies such as AOL Instant Messenger, who pushed for an instantaneous communication platform between friends and family....
View Article
